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Season 3 Episode 4 How to Build Global Teams

Jul 7, 2021

Season 3 Episode 3 How to Build Global Teams

Welcome to Episode 3 of Season 3! This week, AMSE CEO Moni Jefferson talks to the owners of Wise Advise and Assist Team - Deputy Director Laura Early and Executive Director Diana Jaquith. Wise Advise and Assist Team is a virtual assisting agency powered by military and veteran spouses. The experience and knowledge Diana and Laura bring in this subject are priceless! This episode will not only give you tools you can immediately put to use, but 

Here are some other things you’ll hear about on the podcast: 

  • The size of your global team doesn’t matter 
  • Your techniques and communications within your team are crucial.
  • If you have feedback to give to someone within your team, give it directly to them while you’re dealing with it. Don’t talk about it with others. That’s not going to build a team.  
  • Let each other know how you best receive communication. Take the time to learn this about yourself and your team; this will eliminate a breakdown in communication.  
  • Be clear and concise in your communication. 
  • Being a good communicator isn’t just about speaking; it means you need to be a good listener. 
  • You are establishing norms within your team. Not just what’s normal for you, but your collective team.  
  • Don’t expect to get right every time. Keep listening and understand where the other person is coming from. Don’t project your communication methods on the other person. Respect who they are and their methods.  
  • Your communication will change as your company grows.
  • Communication tools: 
    • Slack
    • Project manager software 
    • Email software
    • Anything that helps your team collaborate more efficiently and effectively. 
  • Know the direction you want your team to go. If you’re going to grow, make sure you choose the right tools around that rather than your immediate needs. Look at the forecast of your business.
  • Be respectful of other's schedules, especially when it’s non-work hours.   
  • Trust starts at the top and being vulnerable. 
  • Celebrate the behaviors that you want to see again. For example, when a team member does something you, as the leader, didn’t know how to do, celebrate that. 

 

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Visit their website here: Wise Advise + Assist Team.

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